Support

Need help with your account, a video, or anything else on Known? Our team is here to help — reach out any time at support@known.video.

What to include

So we can fix it faster, send us:

• The email you use for Known.
• What happened, including any error messages.
• For app issues: your device, OS version, and app version.

Billing and account

Questions about your subscription, invoices, or account settings? Email us at the same address.

Legal

See our Terms of Service and Privacy Policy.